Terms & Conditions

Agreement and authority

By creating an account, accepting an invitation, buying or activating a plan, or using the service, you agree to these terms. If you act for a business, you confirm that you may bind that business. “Dealer”, “you” and “your” mean that business and its authorised users. “Platform”, “we”, “us” and “our” mean Bhuvix.in.

Electronic acceptance has the same effect as a signed agreement. Keep your account information accurate and review these terms before accepting them.

The service

The platform provides a digital property office with customer, lead, inventory, follow-up, website, analytics, billing, communication and optional integration tools according to your plan. Features, limits and availability shown at checkout or in the workspace form part of the service description.

We provide software, not property brokerage, legal, tax, financial, title-verification or investment advice. You remain responsible for every listing, customer statement, transaction, licence, registration, disclosure and professional decision made through your business.

Accounts, team roles and security

You must use accurate details, protect passwords and API keys, and promptly deactivate former team members. The owner controls team roles and is responsible for activity performed through business accounts. Do not share one login between people, impersonate anyone, bypass role limits or allow unauthorised access.

Tell us promptly if credentials, webhook secrets or provider keys may be compromised. We may require password or secret rotation to protect the service.

Plans, coupons, payments and renewals

Prices, billing periods, taxes, coupon savings, activation timing and the final payable amount are displayed before confirmation. Coupons may have dates, plan restrictions and usage limits. Free or complimentary access may expire and does not create a right to future free access.

Paid access starts only after the payment provider confirms capture. A changed plan may start immediately or after current access, as selected during checkout. Refunds, if offered, follow the checkout terms, payment-provider rules and applicable law. You remain responsible for taxes and lawful billing information. Failure, reversal, chargeback or non-payment may pause access.

Acceptable use

You may use the platform only for lawful property-business activity. You must not:

• publish false, deceptive, discriminatory, unlawful or unauthorised listings;
• upload data, images or documents you have no right or permission to use;
• send spam, unlawful marketing, threats, harassment or misleading messages;
• commit fraud, impersonation, payment abuse or infringement of another person’s rights;
• introduce malware, probe security, overload the service, scrape it, reverse engineer it or bypass access controls;
• sell, sublicense or provide platform access outside your authorised business;
• use the service in breach of real-estate, advertising, consumer, privacy, intellectual-property, tax, telemarketing or other applicable law.

You are responsible for checking applicable RERA, property, marketing and communication requirements before acting.

Customer data and privacy

You retain responsibility for your business content and customer records. You confirm that you have a lawful basis, permission and any required notice to collect, upload, contact and process each person. Do not upload sensitive data that the service does not need.

We process account, contact, usage, security, payment-reference and business data to provide, secure, support and improve the service; administer plans; prevent misuse; and meet legal duties. Acceptance records may include the accepted version, time, IP address and browser information. Service providers such as hosting, email, payment, AI and portal-integration providers may process the minimum data needed for their function.

You must handle access, correction, deletion, consent withdrawal and communication preferences required for the people in your records. Contact us about platform-held account data using the details below. We use reasonable safeguards, but no online system can guarantee absolute security.

AI tools and third-party integrations

AI output can be incomplete or incorrect. Review it before any customer, property, pricing or business decision. Do not submit unnecessary personal or confidential data. When you connect your own AI provider, portal, payment or communication account, its terms, charges and privacy rules also apply.

Third-party services may change, fail, reject a request or end access. We are not responsible for their independent systems, content or decisions, but we may disable an integration that threatens security or compliance.

Content and intellectual property

You keep ownership of content you lawfully upload. You grant us a limited, worldwide licence to host, copy, transform, display and transmit it only as needed to operate, secure and support the service. You confirm that your content and instructions do not violate another person’s rights.

The platform software, brand, interface, documentation and original materials remain ours or our licensors’. No ownership transfers to you. Feedback may be used without restriction or payment.

Availability, changes and records

We may maintain, improve, replace or discontinue features and may set reasonable technical limits. Unless a separate written service-level agreement says otherwise, uninterrupted or error-free availability is not promised. Keep independent copies of records you must retain and export needed data before access ends.

We may keep billing, acceptance, audit, security and legally required records after account closure. Other business data may be deleted or anonymised according to operational needs and applicable law.

Suspension, revocation and termination

The platform owner may restrict, suspend or revoke access, remove content or terminate an account when we reasonably believe there is unlawful, fraudulent, abusive, misleading or harmful activity; a security or payment risk; false account information; infringement; non-payment; misuse of data or communications; repeated breach of these terms; risk to users or the platform; or a legal or regulatory request.

We will give notice and a chance to remedy when reasonably practical. We may act immediately without prior notice when delay could cause harm, compromise security, continue unlawful activity or breach a legal duty. Ending access does not remove accrued payment obligations, liability for prior conduct or provisions intended to survive termination.

Disclaimers, responsibility and liability

The service is provided on an “as available” basis to the extent permitted by law. We do not guarantee leads, sales, property accuracy, business results, uninterrupted availability or the output of AI and third-party services. You must independently verify customers, property ownership, approvals, pricing, documents and transaction facts.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, punitive or consequential loss, lost profit or lost opportunity. Our total liability connected with the service will not exceed the amount you paid us for the affected service during the six months before the event giving rise to the claim. Nothing excludes liability that cannot lawfully be excluded, including statutory consumer rights where they apply.

You will defend and indemnify us and our personnel against third-party claims, penalties and reasonable costs arising from your listings, content, customer data, communications, transactions, unlawful conduct or breach of these terms, except to the extent caused by our own unlawful conduct.

Confidentiality and notices

Each party will use the other’s non-public information only for the service and protect it with reasonable care. This does not cover information already public, independently developed, lawfully received elsewhere or required to be disclosed by law.

We may send operational and legal notices to the account email or display them in the service. You must keep that email current. Marketing choices remain separate from essential account, security, billing and legal notices.

Changes, law and general terms

We may update these terms as the service or law changes. For material changes, we will provide reasonable notice or request acceptance of a new version. The new effective date will be shown here. Continued use after the effective date constitutes acceptance where permitted by law.

Indian law governs these terms. The parties should first try to resolve a dispute in good faith. Subject to mandatory consumer forums and other non-waivable rights, the competent courts in India will have jurisdiction.

If one provision is unenforceable, the rest remains effective. Delay in enforcing a right is not a waiver. You may not assign the account without our written approval; we may assign these terms as part of a lawful reorganisation or transfer. Neither party is responsible for delay caused by events beyond reasonable control.